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Frequently asked questions
Quick answers to the things shoppers ask most.
How long does shipping take?
Most orders are processed within 1–2 business days. Typical delivery is 7-10 days, though times vary by location.
Do you ship across the USA?
Yes — we currently ship throughout the United States.
Is shipping free?
Yes — shipping is free on every order.
How can I contact support?
Email us any time at support@apexelystore.com or call (686) 492-1044. We reply Monday–Friday, 9am–5pm.
Are payments secure?
Yes. Every payment is processed through a secure, encrypted checkout — we never store your full card details.
What is your return policy?
Items can be returned in their original condition. See our Refund & Return Policy for the full details.